Cancelations
We love that you would trust us with your event to create exactly what you are looking for and treat your guests to a great food experience and quality service. Booking an event means you have booked our time and service for that day as well as preparations have been made and organized, some items put on order or purchased and the costs must be covered.
However should you need to cancel we are sorry we do not get the opportunity to serve you but are happy to return within the guidelines the following amounts.
Should you need to cancel our services for your event prior to
6 months- we will return your full deposit
90days – we will return 90% of your deposit
60days – We will return 75% of your deposit
30 Days –We will return 50% of your deposit
Less than 30 days we will retain your full deposit.
Covid may have changes in policy depending on your booking and event. Please speak with your representative or staff member about any questions you may have at this time.
CFC policies may change and have the right to dispute any part of the policy depending on what has been done in preparation of the event
Leftover Food
At CFC we believe that it is crucial that our client not run out of food, assuming the contracted guest count is within their actual numbers for the event. In an effort to hold true to this we will have food left over at each event in most cases. This is not for you to assume as yours or that it is included in the amount you have paid as a client. This food is the property, purchased and provided soley by Celebrations Flare catering to ensure we fulfill our obligation to serve each guest and allow for any discrepancies in portion. It is up to CFC to decide what will be done with any and all leftovers at an event.
For the health and safety of our customers, and for liability reasons, we do not package leftover food for our clients – under any normal event circumstances. We will not offer any remaining food if there is inadequate storage of refrigeration at the venue, if the guest count is at or exceeding the booked amount, or if the food has been left out for an overstated amount of time in the buffet or set up.
It is at the discretion of CFC that we will package any food safe for consumption. If a client has booked for 150 guests and 100 is the actual turnout and CFC deems the food has been kept appropriately at safe temperatures and storage, the client could receive approximately the amount of what was actual to contracted amount. Such as the unserved 50 portions in this example. This being said the client would have to arrange for this to be done, sign a waiver, provide appropriate food safe containers and pay a fee for the staff service to do so.
Service Charge/Gratuity/Tips:
If you would like our experienced servers, bartenders, and kitchen staff to remain on-site during your event, your quote will include either an hourly labor fee, percentage service fee or gratuity, depending on what your event requires and has been discussed. These fees are used to cover the hourly wages for our servers, kitchen staff, and managers for your event.
Booking
Please Confirm your booking with us as soon as you can to allow your date to be secured. Our calendar fills up quickly often and we are not required to hold your considered date until booked. Please talk to your representative about ensuring your booking.
We do request a minimum 7 day advance notification on all large orders, however if needed we will do our best to accommodate your last minute catering needs. We also ask for 40% down payment for parties over 40 people, the remainder to be paid the date of the event or upon receiving and invoice.
Cancelation policy in place for deposit handling.